Contact Us

Thank you for visiting promachinerysupply. Our customer support team is available to assist you with questions about our products, orders, shipping, returns, refunds, and other store-related matters.

Customer Support

You can contact us for assistance with:

• Product information and specifications
• Order status and order updates
• Shipping and delivery questions
• Returns and refunds
• Damaged, defective, or incorrect products
• Payment and checkout questions
• General customer service inquiries

Order Support

If you are contacting us about an existing order, please have your order number and the name used when placing the order available. This will help us locate your order and assist you more efficiently.

Returns & Refunds

Eligible purchases may be returned within 30 days of delivery, subject to the conditions described in our Refund & Return Policy.

Please contact us before sending a product back so that we can provide the appropriate return instructions.