Privacy Policy

At promachinerysupply, we respect your privacy and are committed to protecting the personal information you provide when visiting or purchasing from our website.

Information We Collect

When you use our website, place an order, or contact us, we may collect information such as:

• Your name
• Billing and shipping address
• Email address and telephone number
• Order and transaction information
• Information necessary to process your payment
• Communications you send to our customer service team
• Technical information such as browser type, device information, IP address, and website usage data

How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Arrange shipping and delivery
• Provide order confirmations and updates
• Process returns and refunds
• Respond to customer service requests
• Prevent fraudulent or unauthorized transactions
• Improve our website, products, and customer experience
• Comply with applicable legal and regulatory requirements

Payment Information

Payments may be processed through third-party payment service providers. Payment providers may collect and process your payment information according to their own privacy and security policies.

We do not use your payment information for purposes unrelated to processing and managing your transaction.

Sharing of Information

We may share information with service providers when reasonably necessary to operate our business, including payment processors, shipping carriers, website service providers, and other companies involved in fulfilling your order.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

Cookies

Our website may use cookies and similar technologies to provide website functionality, remember preferences, understand website usage, and improve the customer experience.

You may control certain cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We use reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Your Choices

Depending on applicable law, you may have rights concerning your personal information, including requesting access, correction, or deletion of certain information.

You may contact us regarding a privacy request using the contact information below.

Changes to This Policy

We may update this Privacy Policy when necessary to reflect changes to our practices, services, or legal obligations. The current version will be available on this page.